I never had a problem with Big Way last year when I was runnin my RMK, great service.
As for J&B, the salesman who sold me the slead was no hell, didn't seem very knowledgable as he had to get someone everytime I had a question, they didn't have the MCat tarp, spare belt, at time of purchase I had to wait.
He did cut a great deal with the price, cause I work with his wife, that's the only reason they got my business cause I would have walked away otherwise.
The speedo didn't work upon delivery, apparently the speed sensor is pooched, something you think they would have checked on the bench...
I asked when I bring it in if they can hook up my visor heater, they said sure, cost about 50 bux, you'd think for the inconvience of me having to bring a brand new sled back to get an unchecked part fixed they would just do it out of the kindness of there heart...
Also I had to wait just over a week from purchase date to take delivery as they needed the altitude kit....
Not impressed at all....